Warranty Terms

The Field Tool Kit Limited Lifetime Warranty

Limited Lifetime Warranty

The Field Tool Kit and its included tools are covered under our Limited Lifetime Warranty, which ensures protection against defects in material and workmanship for the life of the product. This warranty is extended to the original purchaser of the product and is non-transferable.

Warranty Coverage

Under this warranty, The Field Tool Kit guarantees the repair or replacement of any tool that is found to be defective in material or workmanship under normal use and maintenance. If you experience any issues with your tools, please contact our customer service team for assistance. We are dedicated to ensuring your satisfaction and will work with you to resolve any problems. 

Exclusions and Limitations

Please note that this warranty does not cover:

  1. Damage Due to Misuse: Tools used in an extremely dangerous or improper manner, including but not limited to, use for unintended purposes, abuse, neglect, alteration, unauthorized repair, or failure to follow proper usage instructions.
  2. Wear and Tear: Normal wear and tear, including cosmetic damage such as scratches, dents, or changes in color.  We will not replace any brushes, Otis Ripcords, or Snake Oil CLP due to wear and tear. 
  3. Lost or Stolen Items: Tools that are lost or stolen are not covered under this warranty.
  4. Non-Tool Items: Any non-tool items included with The Field Tool Kit.

Warranty Claim Process

To initiate a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our customer service team via [contact information] to report the issue. Please provide proof of purchase and a detailed description of the problem.
  2. Evaluation: Our team will evaluate your claim to determine if the issue is covered under this warranty.
  3. Repair or Replacement: If the claim is approved, we will either repair or replace the defective tool at our discretion. Replacement tools may be new or reconditioned to meet our quality standards.

Reservation of Rights

The Field Tool Kit reserves the right to deny any warranty claim if it is determined that the tool was used in an extremely dangerous or improper manner. Our decision regarding the eligibility of a warranty claim is final.

Legal Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Contact Information

For any questions or to file a warranty claim, please contact us at:

The Field Tool Kit
818-823-7364
Travis@TheFieldToolKit.com
TheFieldToolKit.com

By using The Field Tool Kit, you agree to the terms of this Limited Lifetime Warranty. Thank you for choosing our products; we are committed to your satisfaction and to providing you with the highest quality tools available.